At Essen Pure Oils, we respect your privacy and are committed to safeguarding the personal information you share with us. This privacy policy explains how we collect, use, store, and protect your data when you visit our website and make purchases. By using our website, you agree to the practices outlined in this policy.

Information We Collect

When you place an order with Essen Pure Oils, we collect certain information to process your purchase, enhance your experience, and deliver the best service possible. This includes:

• Personal Information: Name, email address, phone number, shipping address, and billing information.

• Payment Information: For online payments, we use secure payment gateways to process your transactions. We do not store sensitive payment details like credit card numbers.

• Browsing Information: Information about your visit to our website, including device information, browser type, and pages visited. This helps us improve our website and user experience.

How We Use Your Information

Your information is used to:

• Process Orders: We use your personal and payment details to process and fulfill your orders. This includes shipping and delivering products, issuing refunds, and confirming your order.

• Customer Support: We may use your contact information to communicate with you regarding your order or any issues that may arise.

• Marketing Communications: With your consent, we may send you updates, promotions, and product information. You can opt out of these communications at any time by unsubscribing from our emails.

• Improve Services: We may analyze the data we collect to enhance the website’s functionality, customer service, and overall user experience.

How We Protect Your Information

We use a variety of security measures to ensure the safety of your personal information. These include secure payment systems, encryption technology, and firewalls to protect your data during transmission. While no method of transmission over the internet is 100% secure, we are committed to maintaining the highest standards of security to protect your privacy.

Cookies

To improve your browsing experience, we use cookies, small files stored on your device. Cookies help us remember your preferences, track website usage, and deliver personalized content. You can adjust your browser settings to block cookies, but this may affect your experience on our site.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to help us fulfill services such as:

• Shipping and Delivery: We share your information with delivery partners to ensure your order reaches you in a timely manner.

• Payment Processing: We use secure payment gateways to process payments, but we do not store sensitive financial details.

We may also disclose your information if required by law or in response to legal requests.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Update or Correct: If any of your information is incorrect or outdated, you can update it through your account or by contacting us.

• Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting our support team.
  
  

Third-Party Links

Our website may contain links to third-party websites for services such as payment processing and social media. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before submitting personal information.

Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, with an updated date at the bottom. We encourage you to periodically review this policy to stay informed about how we are protecting your data.